Login

Country

Cart

Your cart is empty

Privacy policy

1. Introduction

This Privacy Policy explains how Foreign Republic Limited ("Foreign Republic", "we", "us", "our") may collect, use, store, and transfer personal data. We are committed to protecting your privacy and ensuring your personal data is handled responsibly and securely.

Our website is intended for a broad audience and is not targeted towards children under the age of 16. We do not knowingly gather or request personal information from children under the age of 16 through our website. If you suspect that a child under 16 may have provided us with personal information via our website, please contact us using the contact details provided in the Contact Us below.

 

2. Scope of Policy

This policy applies to visitors to our website or social media pages and customers who purchase our products or services.

 

3. Data Collection

Personal data refers to any information that can identify an individual. This does not include data that has been anonymized, where the identity has been removed.

The term "processing" your personal data encompasses any action taken with your data, including collection, storage, usage, disclosure, or deletion. As a user, visitor, customer of our website, or app user, we will handle various types of personal data about you, which we have categorised as follows:

  1. Identity Data: Name, title, username, date of birth, gender.

  2. Contact Data: Billing address, delivery address, email address, telephone numbers.

  3. Purchase Data: Details of previous purchases. 

  4. Financial Data: Bank account and payment card details.

  5. Technical Data: Electronic information that is automatically recorded or stored by processing equipment. This includes details about the device(s) you use to access our services, such as your internet protocol (IP) address, login data, browser type and version, time zone setting and location, country and telephone code of your device's location, browser plug-in types and versions, operating system and platform, as well as other technology used on the devices you utilise to access our websites, or to open our emails.

  6. Profile Data: Username and password, purchases or orders made by you. 

  7. Usage Data: Information about how you use our website, products, and services.

  8. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  9. Review Data: includes the information you provide when you review our products or services e.g. through Trustpilot or when you offer feedback to our customer service team. 

  10. Customer Service Data: the information about your interactions with our customer service team through various channels. 

  

4. How Data is Collected

Direct Interactions: When you visit our website,  create an account, make purchases, subscribe to our newsletters, participate in surveys or competitions, or contact customer support through various channels.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. We gather and utilise this information during your interactions with our website and emails to enhance our site content, suggest products that may interest you, and customise our marketing communications to better suit your preferences. We also gather data through a pixel contained in our marketing emails. We use this information when you engage with our website and emails to enhance our site content, suggest products you may be interested in, and customise our marketing communications for you. Please refer to our Cookies Policy. 

Third Parties: We may receive personal data about you from third parties including: 

  1. Ecommerce website provider (Shopify).

  2. Analytics providers (Google Analytics and Shopify Analytics).

  3. Advertising platforms (Google Adwords and Meta).

  4. Social media platforms e.g. Instagram, Facebook, TikTok, Youtube, LinkedIn, Pinterest and Twitter.

  5. Review sites e.g. Trustpilot.

 

5. Purposes of Processing

We may process your personal data for various purposes, including:

  1. To be able to complete and deliver orders. 

  2. To provide the best service while in contact with our Customer support.

  3. To send you marketing communications where we have your consent to do so.

  4. To personalise your experience on our site, showing you content that is relevant to your interests. 

  5. To understand how our site is used and to improve our services and offerings.

  6. To comply with a legal or regulatory obligation.

 

6. Sharing Your Data

We may share your personal data to the following third parties to fulfil contractual obligations e.g. process and deliver orders, comply with legal or regulatory requirements, or when you have given your consent:

  1. Service providers who assist in managing and operating our website or apps, such as Shopify, our ecommerce provider. 

  2. Operational companies, including delivery couriers and returns carriers.

  3. Payment providers and ‘buy now, pay later’ finance providers to process payments.

  4. Our marketing and advertising partners to help us deliver personalised content and advertisements.

  5. Analytics and search engine providers that assist us in the improvement and optimization of our website e.g. Google Analytics and Shopify Analytics.

  6. Social media platforms and online search engines to show you products that might interest you.

  7. Professional advisers, including lawyers, bankers, auditors, and insurers.

  8. Government bodies, regulators, and law enforcement agencies.

 

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those authorised. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

 

8. Data Retention

We will keep your personal data only for as long as needed to achieve the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations.

 

9. Your Rights

You have the following rights in respect of data that we process:

  1. Request access to your personal data.

  2. Request correction of your personal data.

  3. Request erasure of your personal data.

  4. Object how we process your personal data.

  5. Request restriction of processing your personal data.

  6. Request transfer of your personal data.

  7. Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise your rights, please contact us using the details provided under the Contact Us section below. If you request to exercise any of the rights mentioned above, we may ask you to verify your identity. This security measure ensures that personal data is not disclosed to anyone who is not entitled to access it. Additionally, we might contact you for further information related to your request to expedite our response.

 

10. Marketing Preferences

You can update your marketing preferences or opt-out of marketing communications at any time by following the instructions in our communications or contacting us by email at support@foreignrepublic.com.

 

11. Cookies

Our website uses cookies to distinguish you from other users. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

 

12. Third Party Links

Our website may contain links to third party websites. We have no control over, and are not responsible for, the content, privacy policies, or practices of third party sites or services.

 

13. International Data Transfers

If we need to transfer your information outside of the UK or EEA, we make sure that your data will receive the same level of protection as it would within the UK or EEA.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend checking this page regularly to stay updated on any changes regarding how we collect and process your personal data.

 

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@foreignrepublic.com.

 

Foreign Republic Limited

Company number:15450653

 

This Privacy Policy was last updated on 21 June 2024.